Effective Date: 07/05/2025
At India Fashion Fab, we want you to be completely satisfied with your purchase. If you are not happy with a product, we offer easy return and exchange options under the following policy.
1. Return Eligibility
You may return a product under the following conditions:
- Return request is raised within 7 days of delivery
- The product is unused, unwashed, and in original condition
- The item includes all original tags, packaging, and invoice
- Products must not be part of clearance, final sale, or non-returnable categories (mentioned on the product page)
2. Non-Returnable Items
The following items are not eligible for return or exchange:
- Innerwear, personal hygiene products
- Customized or made-to-order items
- Items marked as Final Sale or Non-returnable
- Any item returned in a used or damaged condition
3. Exchange Policy
- Exchanges are only allowed for size or color issues, subject to availability.
- If the desired size/color is unavailable, you can request a store credit or refund (as applicable).
- You must raise an exchange request within 7 days of receiving the product.
4. How to Request a Return or Exchange
Please email us at indiafashionfab100@gmail.com or call us at +91 - 9311082569 with the following details:
- Order ID
- Reason for return/exchange
- Photos (if applicable, especially in case of damage or defect)
Our support team will respond within 24–48 hours with instructions.
5. Return Shipping Charges
- If the return is due to a defect, damage, or wrong item received, we will arrange a free reverse pickup.
- If the return is due to any other reason (like change of mind or size issue), the customer is responsible for the return shipping cost.
6. Refunds
- Once we receive and inspect the returned product, your refund will be processed within 7–10 business days.
- Refunds will be issued to your original payment method or as store credit, depending on your preference.
7. Order Cancellations
- Orders can be cancelled only before they are shipped. Once shipped, the order cannot be cancelled.
- To cancel an order, email us immediately at indiafashionfab100@gmail.com
8. Need Help?
If you have any questions about returns or exchanges, feel free to reach out to us:
India Fashion Fab
📧 indiafashionfab100@gmail.com
📞 +91 - 9311082569